WebAug 3, 2024 · Here are nine tips along with examples to help you get it right. 1. Communicate the change to your team first. Make sure that all of your teams know about this adjustment. Increasing your cost will impact every team in the business, whether directly or indirectly. WebJun 29, 2024 · This week, the FCA wrote a portfolio letter to MCCLs. In addressing the rising cost of living, the letter outlines the key risks MCCLs pose to consumers and the FCA’s expectations of firms and how they mitigate such risks. It also outlines the FCA’s supervisory work to ensure firms meet their expectations and risk and harm are being ...
How will the FCA’s Consumer Duty affect retail banks and ... - Passle
WebThe FCA has published a Portfolio letter setting out its priorities for payments and e-money firms amidst tightening economic conditions and the cost-of-living… WebApr 6, 2024 · In response to the rising cost of living, help ensure firms give retail customers in financial difficulty appropriate forbearance and that referrals for debt advice are efficient and effective. We will: use data to identify firms which may present the greatest risk of harm and proactively assess their forbearance practices cinnamon orange black tea
FCA letter to Mainstream Consumer Credit Lenders (MCCLS)
WebJun 16, 2024 · The Financial Conduct Authority (FCA) has written to 3,500 companies, including consumer credit firms, reminding them of the standards they should be meeting as consumers struggle with the rising cost of living. The regulator is concerned that some customers in vulnerable circumstances are not getting the support they need. WebJun 21, 2024 · The rising cost of living – acting now to support consumers. As consumers across the country are affected by the rising cost of living it is critical that lenders meet … WebMay 16, 2024 · Notwithstanding that many in the industry have called for a longer implementation period, the FCA is clear that it expects firms to start thinking now about how they support customers experiencing pressure from the rising cost of living, in line with the expectations it has set out under the Duty. diagram of english saddle